Shipping & Returns

🚚 Shipping Times

We ship fast—because survival doesn’t wait. Most orders leave our warehouse within 1–2 business days. Delivery times vary by location:

• 4–12 business days usually

Tracking information will be emailed once your order ships.

💳 Shipping Cost

Shipping is free on all U.S. orders. We don’t like surprise fees either.

📦 Returns

Change your mind? No problem. We accept returns within 30 days of delivery if the item is unused and in original packaging. Email us first before sending anything back.

⚠️ Damaged or Defective?

If your item arrives broken or faulty, we’ll replace it or issue a refund—no questions asked. Just send us a photo and order number.

📩 Contact for Returns

Email info@blackcachesupply.com with your order number and the issue. We’ll take care of it fast.